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How Great Plains Technology Solutions, LLC handles your information.
At Great Plains Technology Solutions, LLC, we may collect information you submit through our contact forms, service requests, support tickets, and any documents you share while we deliver our technology services and products. This typically includes your name, business name, email, phone number, and details about the systems we are asked to support.
Great Plains Technology Solutions, LLC uses reasonable administrative, technical, and physical safeguards to protect customer information from unauthorized access, alteration, or disclosure. Access to client systems and credentials is restricted to authorized technicians on a need-to-know basis.
To deliver our services and products, we may use trusted third-party platforms (such as cloud providers, backup vendors, and security tools). Great Plains Technology Solutions, LLC only shares the information necessary to perform the contracted work and never sells customer data to outside parties.
We retain customer records for as long as needed to provide our services and products and to meet legal, tax, and accounting obligations. When information is no longer required, Great Plains Technology Solutions, LLC takes appropriate steps to securely delete or anonymize it.